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Hem→Publicerat 2014 → november

Monthly Archives: november 2014

Processes for new service development – Good or bad?

Postat november 30, 2014 av Anders Olsson

Development processes could be both a good and bad instrument. My experience is that just the talk and existence of processes makes many people worried to be slaves under work methods and that the joy to do the work and … Läs mer →

Publicerat i Service Dominant Logic | Märkt #mssl141 | Lämna ett svar

Servitization in the Medtech industry

Postat november 20, 2014 av Anders Olsson

I find this subject very interesting and many of the videos included in the course confirm spot on the challenges that I experience in the medtech industry. It feels good to know that the outcome from the research is very … Läs mer →

Publicerat i Service Dominant Logic | Märkt #mssl141 | Lämna ett svar

Service innovation in the MedTech industry

Postat november 15, 2014 av

Reflections on module 4 –Service innovation In a previous post “Service Logic in my industry” I wrote that the medtech companies are struggling with decreasing product margins and tougher competition from low cost countries. To grow, either through acquisitions or organically, … Läs mer →

Publicerat i Service Dominant Logic, Uncategorized | Märkt #mssl141 | Lämna ett svar

Customer experience in the MedTech industry

Postat november 9, 2014 av

Reflections on module 3 – Customer experiences The products that I’m working with right now are lifters that help disabled persons e.g. out of bed and into a wheelchair or to the toilet. When talking about customer experience I need to … Läs mer →

Publicerat i Service Dominant Logic | Märkt #mssl141 | Lämna ett svar
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